Has a blog entry ever been done instructing patrons on how to place holds on the catalog? We get a lot of patrons needing holds placed on books and, of course, DVDs. In talking to them we discover that they either don't understood how or don't even know they can place holds themselves.
I always steer them towards placing holds themselves because this saves a lot of manpower. I bet Richard could write a fantastic instructional entry on how easy it is. ~wink wink~
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4 comments:
What about an instructional video?
...which could be placed on the blog...
Yes, I think an instructional video would go over much better with the public. Good idea, Kathy.
Just thinking like the Digital Immigrant that I am. ;)
We did a blog entry on placing holds in April 2007,but it may need to be revisited to include to catalog updates. See http://bplolinenews.blogspot.com/2007_04_22_archive.html
I do like the idea of a video. Maybe the "Peeps" could be the stars once again.
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